RETURN POLICY
Last updated October 02, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and Contact Us for Return Information, then mail your return to the following address:
Auckland Pumps & Filtration, 1974 Great South Road, Bombay, Auckland
Attn: Returns
1974 Great South Road,
Bombay
Auckland, Auckland 2675
New Zealand
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Please contact us to arrange Refunds and Returns
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+64 09 236 9928
accounts@apfl.co.nz
